faq

We believe in customer service first. If any of the answers below don’t help you, Send us a message below or live chat when we are online.

IPTV is Television delivered over the internet. No dish or antenna needed .

Our Server is optimized for best performance, but to avoid freezing and buffering, we recommend a minimum download speed of 12Mbs. 

We also recommend an unlimited and uncapped line.

Use this link to test your connection: https://speed.rain.co.za/

As long as you have the recommended internet services, AsTv will work.

You can get a trial and checkout all channels list and; If you want channels from a specific country that is not already on our list, just request and we will add.

If you still want a list we have it here for you 

You will need any device that can connect to the internet, like you smartphone, tablet, computer, smart boxes or smart TVs  

After an order has been placed, you will receive an email containing the username and password for the AsTV application and instructions get get you up and running. We try to do this as soon as we can, but it rare occasions it may take up to 12 hours 

We have options during subscription:

1- MANUAL PAYMENT: EFT is the best option to use to renew subscription.

2- Debit Order: To avoid involuntary deductions, you will have to set a debit order in your bank.

What ever means is best for you, request for our Banking details if you do not have it yet and use your original Reference or Order number.

You do not need to make a new order.

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